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Skimlinks Analysis: Modern Shopper Journey Reaches 50 Touchpoints Before Purchase

Analysis of the 'messy middle' shows Gen Z prioritizes reviews while Millennials drive a 144% increase in BNPL usage.

Affilitizer Editorial TeamAffilitizer Editorial Team
·September 5, 2026·3 min read
Skimlinks Analysis: Modern Shopper Journey Reaches 50 Touchpoints Before Purchase
Logo: Skimlinks

Skimlinks reports that the consumer path to purchase now involves up to 50 individual touchpoints. Its recent analysis shows that behavior fluctuates between "inspiration mode" and "shopping mode." This process often spans several weeks before a conversion occurs.

Skimlinks data suggests that brands miss opportunities when they focus exclusively on lower-funnel or last-click marketing. Discovery often begins passively through lifestyle articles. The intent then remains dormant until a real-world trigger necessitates a purchase.

Gen Z Prioritizes Reviews Over Influencers

Demographic data shows significant variance in how age groups navigate this journey. Social media influences purchase intent for 61% of Gen Alpha. In contrast, 74% of Gen Z consumers prioritize product reviews for validation. Only 29% of that group rely on influencer opinions alone.

Millennials exhibit a strong preference for value and planning. This group uses "Buy Now, Pay Later" (BNPL) services 144% more often than the average shopper. Three out of four Millennials utilized at least one offer, such as loyalty points or shipping discounts, during their most recent transaction.

BNPL Apps Evolve into Discovery Engines

The role of financial and organizational tools is shifting. Diego Montoya, UK Affiliate Lead at Clearpay, states that BNPL apps have become discovery engines rather than just checkout solutions. Users now search these platforms to compare brands and categories before reaching a retailer's site.

Sarah Daniel, Co-founder of HeySavi, argues that consumers are becoming more deliberate despite the fragmented journey. Shoppers learn which specific platforms serve research versus purchase needs. For brands, specific focus provides more value than blanket coverage across every channel.

Focusing exclusively on lower-funnel or last-click marketing means missing the critical moments where initial intent, discovery, and desire are created.

Readers Cycle Between Inspiration and Guides

Publishers see this shift in real-time. Tom Allin, Head of Affiliates at The Guardian, observes that readers frequently move between broad advisory content and specific commercial guides. They may interact with an editorial piece for inspiration. They only return to a product-focused "best of" list once they move into a high-intent phase.

This behavior highlights a growing "research first, buy later" ritual. As prices rise and consumer scrutiny increases, the brand that provides value during the research phase wins the final click.

Affilitizer Editorial Team

Affilitizer Editorial Team

This article was created with AI assistance and editorially reviewed.

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